A full featured module for processing service requests with integrated accounting. The module helps to consolidate all customer requests, prepare quotations, segregate work on services by teams, offices, types and statuses; organizes and tracks services delivery, accuracy of invoicing, follow-up purchases; manages rates database; improves messaging and reporting procedures. Designed to cover all processes from initial query to the execution and final payment.

Key features:

• Automated flight services requests control.
• Services requests processing and management: fuelling, handling, permits, flight plans, etc.
• Preferred vendors management based on priority, service type, customer requests, flight category and country/location.
• Sale and cost rates database for services.
• Revenue and costs calculation, accounting processing/allocation.
• Automated messages generation based on Text, HTML and SITA templates.
• Web and mobile service status tracking/request application for the customers.

Services management Services statuses tracking